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Running a private practice can be immensely rewarding, but it also comes with its own set of challenges and risks. Surprisingly, these professionals and small business owners may find themselves particularly vulnerable to physical attacks and intrusions. In fact, healthcare is particularly one of the most violent fields of work, with half of workplace violence incidents involving medical staff.

This guide aims to shed light on the potential risks your private practice might face and provide actionable steps to strengthen your security measures. Whether you're running a counseling service, medical office, dental clinic, or legal practice, the safety of your staff and patients should always be a top priority.

The Rising Threat to Private Practices

Attacks on private practices can range from disgruntled patients and employees to opportunistic intruders. The nature of these professions often involves sensitive and emotional situations, which can sometimes escalate into violence as well. For example:

• Healthcare Risks: In the healthcare sector, workplace violence is alarmingly common. This includes not only physical attacks but also verbal abuse and threats. Medics often face the brunt of this violence.

• Legal and Counseling Services: Legal practices and counseling services are not immune to these risks either. Clients who may be unhappy with legal outcomes or counseling advice can sometimes resort to threats of violence.

• Small Business Vulnerabilities: Small businesses, particularly those operating solo practices, often lack security measures that might be found in larger organizations, making them more susceptible to attacks.

Strengthening Your Security Measures

Taking steps to secure your private practice is essential for the safety of both your clients and staff. Here are some practical measures you can implement to minimize your risk today:

• Regular Policy Reviews and Updates: Security policies are only effective if they are kept up to date and relevant to current best practices. Regularly review and update your policies so that they meet the latest safety standards. Engage with your staff d your Physical Security Risk Manager in this process to gather feedback and identify areas of security that need improvement.

• Combat Parking for Quick Escapes: One effective strategy recommended by the AMA is combat parking. This involves backing into a parking space or pulling through so you can drive straight out without having to reverse. Performing a quick sweep of your vehicle before getting in can help you stay aware of your surroundings and react promptly if needed.

• Conducting Drills and Training: Conducting regular security drills can help familiarize your staff with emergency procedures and exit routes. These drills should simulate real life scenarios, including intruder alerts and evacuation procedures. The objective is to promote a thoughtful response rather than a knee-jerk reaction, so that everyone is equipped to respond appropriately in an emergency situation.

Real-Life Incidents Highlighting the Importance of Security

This case involves a patient who reported being sexually assaulted by a man who entered a private practice. The individual requested to use the restroom, but instead entered a patient room where the assault occurred. To prevent such incidents, it’s a must to monitor and control access points within your practice. This includes:

• Making sure that all doors are secured and monitored.
• Having a visible security presence to deter potential intruders.
• Training staff adequately to handle unexpected situations.
• Implementing a check-in sheet/system to keep track of who enters and exits the premises.

Assessing Your Reception Area

Your reception area is most often the first point of contact for clients and visitors, and securing this area can significantly reduce the risk of a successful intrusion or attack. Some questions to evaluate your reception security include: 

• Are all access doors properly secured?
• Is there a check-in process in place?
• Is there a security presence at the reception?
• Are staff members trained to respond to security threats?

Implementing these measures can help create a safer environment for both staff and patients.

Preventive Strategies for a Safer Workplace

Preventing violence in the workplace involves a combination of employee screenings, clear conduct policies, and regular training. Here are some strategies to consider:

• Conducting background checks and thorough screenings to help identify potential risks before hiring new employees. 
• Establish and communicate clear policies regarding workplace conduct. This sets expectations and provides a framework for addressing misconduct.
• Regular training on conflict resolution can equip staff with the skills to de-escalate potentially volatile situations.

Physical Security Risk Assessments

Conducting a Physical Security Risk Assessment first will identify the vulnerabilities within your private practice. This assessment covers all areas of your premises and will include recommendations and implementations for improving your security. 

Summary and Next Steps

The safety of your private practice is paramount and it is possible to proactively reduce your risk of potential attacks to create a safer environment for staff and patients. To further improve your security measures, consider consulting with our Safe Haven Physical Security Risk Manager. We’re giving you tailored advice and support. Steps taken today can prevent serious incidents in the future.

Get security peace of mind knowing your business is well-protected. Contact us today to learn how our expert Physical Security solutions can help.